Payments in the Witchcraft game are processed by a third-party payment solution provider. The provider accepts all payments and notify the game when a payment is processed. Witchcraft has no access to payment data, credit card numbers, gift card numbers, and other data related to how you're being charged. We only get notifications that user X purchased package Y.
Our current payment provider is Xsolla
Website: https://xsolla.com
Help & Support: https://account.xsolla.com/
How do I contact your payment provider?
In order to receive any information about how your payments are processed please contact Xsolla support. You can use multiple contact options, including live chat, Facebook, Whatsapp, Viber, etc. Please check the chat icon in the bottom right corner of the Xsolla website.
You can also find the payment provider help & support chat at the bottom right corner of a payment page you see when trying to do any purchase within the game.
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